Products

Each software purchase (pro version) comes with 1 Simple Support credit. Each Support Credit is worth 1 hour of support and limited to 1 Support Ticket. Below is a chart of each support credit type. Please use the contact page to find out how to contact support.

Simple Support Advanced Support
Respond times: 5-7 days 24-48 hours
Support level:  Email. Phone and Email. Programing error fixes, remote server support, installation and feature requests(adding them).
How to obtain Buy software licences for each support credit. Or contact This email address is being protected from spambots. You need JavaScript enabled to view it. for bulk credits.
Cost: Included with software purchase.

Please note: all dates are tentative and subject to change. Each credit is only valid during any software subscription period. After subscription period, the credit will expire. Non software subscriptions will expire within one year. All support comes "as is" and all sales are final. Please read Legal Notices for more restrictions.

Please note: Nonprofit organizations qualify for free Pro and Advanced support. Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to have your account activated.

Package:


Thank you for your payment. Your transaction has been completed, and a receipt for your purchase has been emailed to you. You may log into your account at www.paypal.com to view details of this transaction. You should receive any applicable emails from us in 24 hours. Please us the Contact Us page if you have any questions about your payment.

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