Each software purchase comes with 1 Simple Support credit. Each Support Credit is worth 1 hour of support and limited to 1 Support Ticket. Below is a chart of each support credit type. Please use the contact page to find out how to contact support.
| Simple Support | Advanced Support | |
| Respond times: | 5-7 days | 24-48 hours |
| Support level: | Email. | Phone and Email. Programing error fixes, remote server support, installation and feature requests(adding them). |
| How to obtain: | Buy software licences for each support credit. | |
| Cost: | Included with software purchase. |
$99.99 per credit. |
Please note: all dates are tentative and subject to change. Each credit is only valid during any software subscription period. After subscription period, the credit will expire. Non software subscriptions will expire within one year. All support comes "as is" and all sales are final. Please read Legal Notices for more restrictions.